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I have a specific issue about certain sound sources not playing through bluetooth-connected Airpods. This problem is occurring on an HP laptop that runs Windows The issue is that audio from Spotify and Youtube plays through my Airpods, however audio from a Zoom meeting does not and continues to play out of my laptop’s speakers, even when, for example, Spotify is playing through my Airpods simultaneously.
In the Bluetooth devices settings page, under the Audio section, it says my Airpods are ‘Connected voice, music”. I believe the “music” part of that is why sound from Spotify and Youtube will play through the Airpods but not audio from Zoom, for example.
Any ideas how to fix this? I do not own another set of bluetooth headphones. I have tried going into the Advanced audio settings page titled “App volume and device preferences”, under which I can specify which apps go through which audio output. Even when I changed Zoom’s setting to go through my Airpods, the Zoom audio was not routed to my Airpods and continued to play through the laptop’s speakers.
Was this reply helpful? Yes No. Sorry this didn’t help. Choose where you want to search below Search Search the Community. Search the community and support articles Windows Windows 10 Search Community member. Hi everyone, I have a specific issue about certain sound sources not playing through bluetooth-connected Airpods.
Thank you in advance. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. Smug Puppy Independent Advisor. Hi Jack, my name is Neil, I’m an independent adviser and a Windows 10 user like you.
Sorry you’re experiencing this issue with your Airpods. I believe this is happening because your Airpods are set to Airpods Stereo for music and other things like youtube, videos, etc.. Zoom would use the Airpods Hands-Free mode since you need to use the mic in chat. To access this, when you have your Airpods connected to your computer, left click your speaker icon near your clock and above the volume slider you will see your current playback device, which should be something like Airpods Stereo.
You should see an Up Arrow near the end. Click this and you should see a list of alternate playback devices. One of these should say Airpods Hands-Free see image below as an example. Click this and you will switch to this device and allow you to use Zoom. You can quickly click any of your playback devices like this just by clicking the speaker icon and then the up arrow and choosing your playback device.
Let me know if you need more help. Thanks for your feedback. How satisfied are you with this reply? Thanks for your feedback, it helps us improve the site. This site in other languages x.