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I have been trying to join zoom meetings but although I get connected and the audio is ok the camera doesn’t seem to be working. How can I fix this as I need to do some courses by zoom. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.

I have the same question Report abuse. Details required :. Cancel Submit. AnthonyLabramonte Independent Advisor. Hi and thanks for reaching out.

My name is Anthony. I’m Independent Advisor and I’m happy to assist you. I understand how difficult it is, when the device or app won’t work in the way it should.

If there is no imaging devices category listed in Device Manager, stop using these steps and see Webcam is not listed in Device Manager. After the other drivers have been removed, restart your computer and open your software.

If problems persist, continue using these steps. Double-click Imaging Devices to expand the list of webcam drivers, right-click the webcam driver, and then select Properties. Make a note of the existing name of the webcam driver for example, HP Webcam , as it might change after the update.

On the Webcam Properties window, select Update Driver. Click Let me pick from a list of device drivers on my computer. Remove the selection from Show compatible hardware. The drivers for the Imaging devices , which include the webcam, are not displayed in the Device Manager. To resolve this problem, use the following steps. Restart your computer.

If the problem persists, continue these steps. In Windows, search for and open Device Manager. If Device Manager does not recognize the webcam after the scan, use Microsoft System Restore to go back to a time when the webcam was working properly. If the problem persists, the webcam might have become unplugged internally, and the computer might require service to correct the issue. Sometimes, a webcam that was working in one of the preinstalled programs suddenly stops working after installing Windows updates or after installing a recommended update to YouCam or MediaSmart.

Double-click Imaging devices to expand the list of webcam drivers. Restart your computer, and open your webcam software to see if the problem is resolved. If you are using more than one software program to use your webcam, such as Skype for instant messaging and YouCam for saving videos, then make sure that only one program is open when using the webcam. Do not attempt to open both programs at the same time, and close your webcam software when you are done.

It is a good idea to wait 5 to 10 seconds after closing webcam software before opening another webcam software program. Restarting the computer can resolve most software conflicts. If problems persist, uninstall one of the webcam software applications, and reinstall the software that you want to use. This section describes how to find the resolution setting for the webcam on your HP computer.

After taking a picture or video and saving it or locating a previously saved picture or video taken with your webcam , use the following steps to determine the webcam resolution.

In File Explorer , navigate to the picture or video. Select the Details tab and see the webcam resolution. Change the image quality, brightness, contrast, and make other adjustments in the webcam software. If your computer came with a built-in webcam, Microsoft and HP both provide software that you can use with your webcam. If this software program is removed, you can reinstall it. Depending on the webcam software that came with your computer, you might be able to download the software from the Microsoft Store, HP, or the manufacturer’s website.

If the operating system on your computer was upgraded, these steps do not work. Check the Microsoft Store. Many of the apps that came preinstalled on your computer are available to download for free in the Microsoft Store app. If a Let’s identify your product to get started page displays, select your computer type, type the model name of your computer, and then click Submit.

From the list of available software and driver categories, find the software you are looking for, click the category name, and then click Download. To disable the webcam so that it cannot be used, disable the device in Device Manager. Click the plus sign next to Imaging devices.

Right-click the name of the webcam and select Disable. To make sure that your webcam was disabled, open the Camera app from the Start Menu. You should see the words Connect a camera displayed on-screen. If the webcam is still producing video in the Camera app, the wrong device was disabled, and you need to repeat these steps to disable the device name associated with your webcam. To re-enable the webcam, repeat these steps, but select Enable instead of Disable. Select registration option.

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Need Windows 11 help? Note: Depending on your version of Windows 10, some graphics and information in this document might vary.

Set up the webcam hardware and software If you need to confirm that you have a webcam and install webcam software, use the following steps. Look for webcam hardware Take a moment to visually inspect the top of your computer display.

Note: Often, there are small holes near the top center of your display. If your computer does not have a built-in webcam, you must use an external USB webcam. Find and use the webcam software that came with your computer If your computer came with a built-in webcam, you can use the Camera app to record and share webcam video. If you can see an image, then you are finished. Your webcam is working. Basic webcam troubleshooting Use basic troubleshooting steps to restore your webcam to standard functionality, including using the webcam privacy switch, configuring your antivirus software, and verifying that the app you are using can use your webcam.

Note: You might need to adjust your firewall settings to include the webcam software as an allowed application. Locate and toggle the webcam privacy switch or press the webcam shutter key Select HP notebook models come with a webcam privacy switch or a webcam shutter key that turns the webcam off and on. Locate and use the webcam privacy switch The webcam privacy switch is located on either the right or left side of your computer.

Locate and use the webcam shutter key The webcam shutter key is located on the action key row of your keyboard. Verify that your app can use the webcam Windows 10 only Use these steps to make sure that your app can access your webcam. Video does not display in your webcam software such as Zoom, Skype, Messenger, and so on You can open webcam software, such as YouCam, Skype, or Zoom, but video might not display in the main viewing window.

Note: Make sure that other programs or applications that use the webcam are completely closed or not in use. Note: The webcam might be associated with another software program or not responding. Configure CyberLink YouCam webcam settings You might need to configure your app settings to select your webcam.

Configure Skype webcam settings You might need to configure your app settings to select your webcam. Note: These steps pertain to Skype version 5. Uninstall and reinstall webcam software Your webcam software might need to be reinstalled to repair a software or hardware conflict. Go to the webcam software website to install the latest version of the software. Test your webcam Zoom Test your webcam using Zoom, either in or out of a meeting.

Test your webcam while not in a Zoom meeting Use these steps to make sure that your webcam is working while not in a Zoom meeting. Log in to the Zoom client. Click the Video tab. Test your webcam while in a Zoom meeting Use these steps to make sure that your webcam is working while in a Zoom meeting. Click Video Settings. Update or change the webcam driver Some software applications might require updated drivers for your webcam to display video or they might need a more basic driver.

Note: If you cannot find the operating system you want in the list, HP does not have drivers for that operating system. Webcam is not listed in Device Manager The drivers for the Imaging devices , which include the webcam, are not displayed in the Device Manager. Webcam stops working after an update Sometimes, a webcam that was working in one of the preinstalled programs suddenly stops working after installing Windows updates or after installing a recommended update to YouCam or MediaSmart.

Webcam does not work after installing other webcam programs Installing multiple webcam drivers and programs might cause conflicts. Determine the resolution of the webcam This section describes how to find the resolution setting for the webcam on your HP computer. Right-click the picture or video. Click Properties. Webcam image quality problems The webcam works, but the image is too dark or the video is choppy.

If the image is too dark, take the following actions: Make sure that your video recording environment has good lighting.

Reduce the size of the video image in the webcam software. Use a high-speed internet connection. Do not use other high-speed USB devices while using the webcam. Reinstall the original webcam software that came with your computer If your computer came with a built-in webcam, Microsoft and HP both provide software that you can use with your webcam. Note: If the operating system on your computer was upgraded, these steps do not work. Go to the software manufacturer’s website. Disable the webcam To disable the webcam so that it cannot be used, disable the device in Device Manager.

Unplug any external USB devices. Click Yes to confirm. Note: To re-enable the webcam, repeat these steps, but select Enable instead of Disable.

     

– Quick Fixes When Your Zoom Meeting Camera Isn’t Working

 

If your camera is not working in Zoom, you can still participate in meetings with just your microphone. However, it’s always better to chat face-to-face, so it’s worth the effort to fix your Zoom webcam. Instructions in this my hp camera is not working on zoom apply to the desktop and web versions of Zoom as well as the Zoom mobile apps for Android and iOS. If Zoom is not detecting your camera, it could be due to a few reasons:. Some My hp camera is not working on zoom PCs have known compatibility issues with Zoomwhich require a specific fix.

Zoom also has compatibility issues with macOS Make sure to test your Zoom camera before you join a meeting to make sure others will be able to see you. Follow these steps in order to get your camera working in Zoom:. Make sure your camera is connected and turned on. If you use an external webcam ссылка на подробности Zoom, check the connecting cable for damage, and try connecting it to nto different USB port if possible.

For wireless webcams, check your Bluetooth settings and make sure the device’s battery is charged. Make sure your camera is selected in Zoom. During gp meeting, select the up arrow next to the camera icon and make sure the desired my hp camera is not working on zoom is chosen. If the camera icon has a line through it in your Zoom window, select the cakera to enable your camera.

Close other programs that can access your camera. Other software could be competing with Zoom for your webcam. Check your device settings. Go to the camera settings on your device to make sure it’s not disabled.

Check your app permissions. Make sure Zoom has permission to use your camera by going to your device’s app settings. Update your device’s drivers. Windows users should go into the Device Manager and check to make sure the camera’s drivers are up-to-date. Update your Mac. If you’re on a Mac running macOS Restart your device.

A reboot fixes most computer problems because it closes any ongoing processes that could be interfering with software or hardwaresuch as your camera. Change Zoom’s Advanced Video Settings. Zoom provides advanced tools designed to enhance video playback, but they sometimes have the opposite result.

If your video continues to be distorted, open Zoom while not in a meeting and select the Settings gearthen choose the Video tab and select Advanced to adjust these options. Make sure вот ссылка correct camera is chosen and that the box beside Turn off my video when my hp camera is not working on zoom meeting isn’t checked.

Reinstall Zoom. If you’re using the mobile or desktop versions of Zoom, uninstall the program and redownload it from the Apple App Store, Google Playor the Zoom website. Xamera, you can try using the my hp camera is not working on zoom version. If you’re still having trouble with your camera in Zoom, you can still participate in meetings with your microphone or by dialing-in to Zoom. Some Lenovo PCs have a default feature that prevents Zoom from accessing the camera. To turn off your webcam video on Zoom, select Stop Video os the bottom left of the screen.

Other people won’t be able to see om. Log in to Zoom, select your profile picture, and click Settings. Select the Video tab and hover over your camera preview. Select the Rotate button in the top corner until your camera is rotated correctly.

To test your camera, log in to Zoom, select your profile picture, and click Settings. Select the Video tab. You’ll see a preview video from my hp camera is not working on zoom currently selected webcam so you oh tell your video is working. When you visit this site, it may store or retrieve information on your browser, mostly in the form of cookies. Cookies collect information about your preferences and your device and are used to make the site work as you expect it to, to understand how you interact with the site, and to show advertisements that are targeted to your interests.

You can find out more and change our default settings with Cookie Settings. Tweet Share Email. Video Calls Skype Facetime. How do I turn off the camera on Zoom? How do I flip the camera on Zoom? How do I test my Zoom camera? Was this page helpful? Thanks for letting us know! Email Address Sign up There was an error. Please try again. You’re in! Thanks for signing up. There was an error. Tell us why! More from Lifewire.