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Why is my video/webcam not working in Zoom meetings? Click here to ENTERThe most common Zoom problems and how to fix them now | Digital Trends.
Update your device’s drivers. Windows users should go into the Device Manager and check to make sure the camera’s drivers are up-to-date. Update your Mac.
If you’re on a Mac running macOS Restart your device. A reboot fixes most computer problems because it closes any ongoing processes that could be interfering with software or hardware , such as your camera. Change Zoom’s Advanced Video Settings.
Zoom provides advanced tools designed to enhance video playback, but they sometimes have the opposite result. If your video continues to be distorted, open Zoom while not in a meeting and select the Settings gear , then choose the Video tab and select Advanced to adjust these options. Make sure the correct camera is chosen and that the box beside Turn off my video when joining meeting isn’t checked. Reinstall Zoom. If you’re using the mobile or desktop versions of Zoom, uninstall the program and redownload it from the Apple App Store, Google Play , or the Zoom website.
Alternatively, you can try using the web version. If you’re still having trouble with your camera in Zoom, you can still participate in meetings with your microphone or by dialing-in to Zoom. Some Lenovo PCs have a default feature that prevents Zoom from accessing the camera. To turn off your webcam video on Zoom, select Stop Video from the bottom left of the screen. Other people won’t be able to see you. Log in to Zoom, select your profile picture, and click Settings. Select the Video tab and hover over your camera preview.
Select the Rotate button in the top corner until your camera is rotated correctly. Was this reply helpful? Yes No. Sorry this didn’t help. Choose where you want to search below Search Search the Community. Search the community and support articles Windows Windows 10 Search Community member. Why will the Webcam on My laptop not work when I am on zoom? I have checked the settings all ok I have allowed apps to access camera I have uninstalled and reinstalled Zoom The camera works fine at any other time.
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I have a Lenovo X1 6th generation laptop running Windows I installed the Zoom Conferencing app and while I can join a meeting and see their videos, the camera on my laptop just shows a blank screen.
I have visited the Zoom help pages but to no avail. The system has the latest updates and the camera driver also is the latest one. I have shut off any other camera-sharing software such as Skype and enabled access to all apps.