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During a video conference the light of my camera stays ON but there is no video. I checked the app camera and it is working, but not in a zoom conference. Can anybody help me? Go to Solution. Hi jmf thank you for your post here on the Zoom Community!
I have seen this issue before and wanted to offer some thoughts. Microsoft Skype for example is one I have seen do this. If you can completely exit out of any apps that might be using the camera and try Zoom again that would be great. You can even do this when you are not in a meeting.
Click on Video, and you will see some camera choice options there. If your camera is recognized by Zoom you will see a small picture of yourself in camera. If this has answered your question to your satisfaction, please click the “Accept as Solution” button below but if not please reply and we can continue the discussion. Thank you! View solution in original post. I’ve tried this and my camera works in test mode under settings, but I cannot be seen on video calls nor can I see others on those calls.
Tried your recommendations but they did not work. Updated Zoom, uninstalled and reinstalled it. Checked my Lenovo laptop which says the camera is working properly. I can see the camera light but there isn’t an image of me and no one can see me. I saw posts about Lenovo but it only gives info up to Windows I have Windows Any thoughts? Passando pelo mesmo problema.
Teria suporte do zoom ou talvez tentasse o Lenovo site.. I don’t know. I finally called Lenovo. They did the same things that I did, but for some reason, when Lenovo support did it, it worked! So far, I’m not having the problem. I’m keeping my fingers crossed. Zoom Community. Supporting a Hybrid-friendly Work Environment Explore products and tools for seamless collaboration across office and home working spaces. Download Zoom Client Keep your Zoom client up to date to access the latest features.
Download Center. Zoom Virtual Backgrounds Download hi-res images and animations to elevate your next Zoom meeting. Browse Backgrounds. Register Now. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Zoom Products Meetings Video not working. Video not working. Go to solution. All forum topics Previous Topic Next Topic. Jerry5 Observer.
In response to jeremyjustin. Hi I’ve tried this and my camera works in test mode under settings, but I cannot be seen on video calls nor can I see others on those calls. Should I try to reinstall everything? Any other thoughts? TCris1 Observer. In response to nansea In response to TCris1. Post Reply. Related Content. Microphone not working in Meetings Reply failure in Contact Center mp4 not playing after download in Meetings Cannot see particpants video in Meetings Virtual Background not working in Meetings