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Entering your details can then correct the mic fault without having to restart. Ensure your PC audio settings are correct: If you’ve not been able to fix the problem through Zoom itself, then check your settings or preferences on your computer. Above everything else, check they actually work to help isolate the problem. Background noise is disrupting the call: If there’s too much noise around you – people in the house, traffic noise, animals, aircraft, then consider using a noise cancelation app like Krisp.
This can cut the background noise so you come across sounding clearer. It can also cut background noise from others on the call, so you don’t hear their noise either. Zoom has its own background noise filter too, which you can find in settings.
Otherwise the only sound people will get is that coming through your mic. This option is in the bottom left-hand corner of the screen share options.
There are echos or feedback on the audio: This usually happens when a mic detects audio coming from the speakers. It might be that the microphone is too close to the speakers, it might be that someone is using a phone and computer or that multiple computers are too close together.
Muting the mic can resolve the problem or identify which participant s are causing the problems. No one can see me: If you can’t be seen – and can’t see yourself – start by checking you’ve started video on the call. Press the button in the bottom left-hand corner to make sure you’ve joined video on the call.
Most calls start with video off. Check the camera you’re using: Just as with audio, Zoom will let you choose which camera to use.
Thx, MPD. Remember – This is a public forum so never post private information such as email or phone numbers! Hi, Since you are not able to open embedded links I would suggest you to try resetting Internet Explorer by following the below steps and check if the issue persists:.
Visit our Microsoft Answers Feedback Forum and let us know what you think. Was this reply helpful? Yes No. Sorry this didn’t help. Zoom camera not working Zoom audio not working Zoombombing Missing features. Background noise Lagging or performance issues Activation email not arriving minute limit and more Could it be your internet? Zoom camera not working.
How to give Zoom permission to access your camera: Open the Windows Settings app. Select Camera. Toggle on the Camera access option. Make sure Zoom is toggled on under the Let apps access your camera section. Also, toggle on Let desktop apps access your camera.
How to pick your camera on Zoom: Open Zoom. Click on the Settings gear icon. Click on the Video tab in the left column. Under Camera , expand the selector and select the camera you want to use. Related: The best webcams available Zoom audio not working. Related: The best microphones Zoombombing. Click on Participants. Select the three-dot More button. Hit Enable Waiting Room. How to lock a Zoom meeting: Start your Zoom meeting.
Hit Lock Meeting. Missing features. Background noise. How to mute participants in a Zoom meeting: Start your Zoom meeting. You can hit the Mute all button. Alternatively, select the three-dot More button.
Pick Mute Participants upon entry. Lagging or performance issues. How to lower Zoom video resolution: Open Zoom. Under Camera , uncheck HD. I just updated windows to Windows 11, from Windows 10 – in Windows 10 Background ran perfectly. All of a sudden, today, after the update – ZOOM is telling me that my machine does not support background.
I am a paying zoom customer and now I cannot use background because of Zoom is not on it, and I have a presentation to do on the 21st of December. Great, Zoom. Now I think it’s time I ask for a refund and move to a different video platform.
This is BS. That’s good information that it was working before. I had not tested that before updating a new machine to W So it might be that the only ‘fix’ that Zoom needs to make is in the condition for deploying the code that intelligently separates the presenter from the background. Clicking ‘I have a green screen’ clearly disables that code, leaving a mixed clutter of background image and room features. So Zoom could cease to disable that feature just because a mix of hardware and OS does not match a particular recipe, instead just displaying a message that it is at the user’s own risk.
Do you know I how can down load Zoom to the new Windows 10 edge based search engine, the search engine will not let me down load zoom period, and I do not know how to find a workaround. The official Windows 11 release date is October 5, – so you may not see any specific documentation until then. First I must point out a major fault in this forum. When I opened the notification there was no prompt to sign in, so I thought that that was automatic.
I wrote a long, and I hope helpful reply, and submitted it. I was taken to the login page, logged in, and that reply was lost. The installation was prompted by launching a session. The filename seemed cryptic, so I hoped that your linked installer would solve the problem. It did not. Members of the ‘Windows Insider’ scheme have been able to install W11 before the release date. This is a cunning way to iron out any final bugs, using the help of those curious to see what comes next.
Unless you have your new version that recognises W11 ready before that due date, there will be a clamour from those who have upgraded. Maybe you would like to post a link to it here for the community to test.
Can you confirm that you computer meets the actual hardware requirements for Virtual Backgrounds. Can you confirm that Zoom is otherwise working on your computer, other than Virtual Backgrounds?
I know at least one person running Zoom on Windows 11 – but I know they would not have been using Virtual Backgrounds. The OS was updated from W10 within a couple of days of purchasing.
I have not yet noticed any other problems, having used Zoom for several meetings in the last couple of days. I Wanted to know if it worked with the Pentium Gold as I’m looking to buy a laptop with this processor?
My Laptop is a brand new one with the W11 update. Is just zoom, the one giving me the background issue. Other than that, works fine. Please, help us on this! I need to use the background for work. Thank you Rupert. I too could not use the virtual backgrounds but I installed Zoom again using the link you provided for the 64 bit and now I am in Zoom virtual background la la land!
Thank you so much for providing the link. I am still convinced that somewhere in the code is a table of acceptable operating systems – and W11 is not among them! Since this machine was able to jump Microsoft’s high hurdle to install W11, I am sure that it is not deficient. After installing the linked version and finding that backgrounds were still unsupported, I checked for updates.
That version was 5. I hoped that Mepemep’s success was because Zoom had slipped in a sly fix, but I was disappointed. I downloaded from the link provided and I was able to participate in my meeting successfully with a selected virtual background.
As I was closing down the app I checked to see what version I was on and I noticed that there was an update available.
Why wont my zoom link open – none: –
Is just zoom, the one giving me the background issue. Other than that, works fine. Please, help us on this! I need to use the background for work. Thank you Rupert. I too could not use the virtual backgrounds but I installed Zoom again using the link you provided for the 64 bit and now I am in Zoom virtual background la la land! Thank you so much for providing the link. I am still convinced that somewhere in the code is a table of acceptable operating systems – and W11 is not among them!
Since this machine was able to jump Microsoft’s high hurdle to install W11, I am sure that it is not deficient. After installing the linked version and finding that backgrounds were still unsupported, I checked for updates. That version was 5. I hoped that Mepemep’s success was because Zoom had slipped in a sly fix, but I was disappointed.
I downloaded from the link provided and I was able to participate in my meeting successfully with a selected virtual background.
As I was closing down the app I checked to see what version I was on and I noticed that there was an update available. I updated to 5. Yes, I am running Windows I also am a Tech professional so I know my stuff. Zoom is working perfectly for me. Sorry that you don’t have the same experience. Help me! What did you do to get a virtual background to work on Windows 11?
I was in touch with Zoom just today and they said Windows 11 does not support a virtual background and I should “work around” on another machine.
Not an option and Zoom is no help! Sorry Zoom but this is ridiculous! Especially for paying customers! So I am supposed to downgrade my system for a virtual background? Doesn’t make sense! I thought that it was just the issue of W11 being left off the list of operating systems, but others have said that they have got backgrounds to work.
I can only conclude that the restriction applies to machines with shared display memory, everything else checks out. However features like eyebrow tracking work, which I would think called for more vision processing ingenuity, so maybe Zoom will get around to the background problem one day.
Are you having problems with static image backgrounds or with video backgrounds? I found that I can use static ones but not video. I am using Windows 10, but I wonder if the same thing happens with Windows 11, or if Windows 11 is more restrictive as to the hardware you must have for video backgrounds. I’d be happy with a static image! If I select ‘I have a green screen’ that can be enabled, but all the background clutter shows through. In all such cases, such as the ‘upgrade to W11’ test, there should be a ‘I accept that my system might cause problems’ button should force a pass to the test.
Friend has an Asus windows 10 laptop with the and gets the message saying the specs are not up to it. Which suggests Zoom perhaps do not recognise it, even though it’s better than previous gen i3’s that they allow.. I don’t understand why they would have that requirement, when there is no similar requirement for Intel processors. I am having the same issues and I have the same processor.. So it means we can’t use background for now then?
Actually, it seems to be more complicated. I downgraded to Windows 10 and I am still having the same problem. And with another computer, a desktop with an Intel processor, Core i7, 4 cores, 3. Something is wrong with Zoom. I suspect that the problem is the shared video memory. It is interesting that the face recognition features, like party hat and eyebrows, do not seem to need that video memory. Perhaps background recognition will catch up soon. Incidentally, last year their were party features like Christmas hats and antlers.
I wonder when they will appear! I think I know why the Core i7, 3. They want 6th generation or higher. Mine is 3rd generation, while the Core i5, 2. Yet I am surprised that the filter gizmos like reindeer antlers can work when backgrounds do not. There is even something to paint on lipstick! Maybe Zoom could add another filter to insert false teeth! Zoom Community. Supporting a Hybrid-friendly Work Environment Explore products and tools for seamless collaboration across office and home working spaces.
Download Zoom Client Keep your Zoom client up to date to access the latest features. Download Center. Zoom Virtual Backgrounds Download hi-res images and animations to elevate your next Zoom meeting. Browse Backgrounds. Register Now. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:.
Zoom Products Meetings Zoom and Windows Zoom and Windows Go to solution. John-at-USQ Observer. All forum topics Previous Topic Next Topic. Rupert Collaborator. In response to Rupert. New latest machine Zoom desktop client, version 5. I think your software needs updating again! My version is 5. In response to John-at-USQ. The same thing has happened to me.
Did you ever figure this out? In response to finnmelissa They have still not changed the tab below to ‘submit’ or ‘post’. Cheers John. AscensionSister Listener. In response to AscensionSister. Keep grinding away! Eventually the message will get through.
Dianadickson Observer. GAR Observer. We’re going to list the most common Zoom errors and tell you how to fix them. The most common Zoom issue is being unable to connect to a meeting. Though the Zoom client itself may load fine, you will encounter the problem when clicking a join link or after entering your meeting ID and password.
This manifests itself with many error codes: , , , , , , , , , , , , , , , , , and The first step is to allow Zoom through your firewall. The exact steps for this will depend on what firewall you use. On Windows, the default firewall is provided by Windows Security. If this doesn’t work, you should temporarily disable the firewall entirely.
Just remember to reverse this after the Zoom call. A second solution is to temporarily disable your anti-virus. Again, these steps will vary if you use a third-party program as protection. On Windows, the default anti-virus is provided by Windows Security.
Once done, try to access the Zoom meeting again. Windows should automatically turn your virus protection back on after a while, but it’s best to double-check. If you get an error that XmppDll. To resolve this, you should manually install the latest version of Zoom, which you can do via the Download Center.
This is a package that installs some necessary components that Zoom, and many other applications, require. To grab the necessary file, go to the Microsoft Download Center.
Select your language, click Download , open the EXE file, and follow the instructions that display. The full message you will receive is “There is no disk in the drive.
Please insert a disk into the drive. Despite the error, you don’t need to insert anything anywhere. This occurs because Zoom is looking for a file path that doesn’t exist.
Alternatively, you might see error code during installation. This means that Zoom can’t overwrite an existing file due to a running process. Now, you just need to reinstall Zoom. You can get the latest version from the Zoom Download Center. First, check that you have enough disk space.
Look at how much space you have left on the drive where you are installing Zoom. If it’s in the red, with only megabytes remaining, it’s time for a tidy up. Here’s how to clean Windows If that’s not the problem, try updating Zoom via the Download Center , rather than the program itself. If necessary, replace C with the drive you have Zoom installed on.
Then click OK.