May 30 , May 29 , May 28 , May 27 , Intermittent Engage Platform Issues. May 27 , EDT. Monitoring – A fix has been implemented and we are monitoring the results. Identified – The issue has been identified and a fix is being implemented. Investigating – We are aware of the intermittent site issues that are preventing a smaller subset of users from gaining access to the Engage platform.

Please know our engineering teams are working hard to resolve these issues and get everything up and running as soon as possible. May 26 , May 26 , EDT. Monitoring – A fix has been implemented and all functionality, with the exceptions of Projects, should be functioning now.

Our engineering team is continuing to investigate Projects. Investigating – We are aware of the intermittent site issues impacting users’ ability to use the TalentOS platform including Searches, Projects, etc.

Resolved – All data has now been fully processed and this incident is resolved. Update – The underlying issue has been addressed for all current data. We are expecting any back logged data to be fully processed by May 26th. May 25 , EDT. Identified – We are continuing our investigation into the intermittent sync issues affecting the Analytics feature within ZI Chat.

Data for majority of our customers is expected to be available on the platform by May 24 Tuesday morning EST. Some customers might continue to view partial data, all of which are expected to be resolved by May 26 Thursday morning EST. Please know our engineering teams are working hard to resolve the underlying issues and get everything up and running as soon as possible.

Feel free to reach out to our support team at chatsupport zoominfo. May 23 , EDT. May 25 , Issues with Realtime Intent.

Investigating – We are currently experiencing issues processing updates for Realtime Intent within the ZoomInfo platform due to an issue with a third party provider.

Our Engineering teams are actively investigating and working to resolve this issue as soon as possible. May 24 , EDT. May 24 , Chorus – Intermittent Recording Issues. Investigating – We are experiencing additional issues with meetings being recorded via the Chorus Notetaker. Our Engineering team is actively working with our partners at Zoom to resolve this issue. In the interim, customers are able to use the Livestream functionality of our native Zoom integration.

For questions or assistance in setting up this integration, please contact the Support team at chorussupport zoominfo. Investigating – The team is continuing its investigation into issues around recordings that are being missed for clients utilizing our Notetaker to record meetings.

May 20 , EDT. Investigating – We are aware of intermittent issues impacting Chorus recordings. Clear the temporary cache and cookies on your browser to make sure that you have the most recent version of the web page. For instructions choose your browser :. This service is usually provided by your ISP. For details choose your operating system :.

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